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Client Case Studies: What Web Services Do I Need?

Sometimes trying to find the services you need is more than just a little confusing. Do they offer it? Do they not? And so, we have made up this page to provide some specific case examples of potential clients and the kind of solutions we can or did provide, and the type of costing involved. In essence this not only provide you with an easy route to finding the kind of web design services you need, but also offering instant transparency when it comes to the possible cost of such services.

Outlined here are a series of client case studies, feel free to read the one that best fits, or any or all of them:

• Design firm looking for a web designer.
• Business looking for programmer to be a web application/intranet.
• High traffic web site: a managed dedicated server solution.
• Company looking to digitize legacy documents.
• SEO specialist for an existing web site.
• Develop online and new media based products and content.
• Hosting for high volume email newsletter & mailing list web site.

Design Firm Looking For Web Site Designer

When you are a design firm that focuses in more traditional offerings for print and publishing it can be hard to branch out and offer additional web-related services to your clients. With Delamain IT on hand you have the ability to offer all of the services we provide (web design, search engine optimisation, web hosting, web application design, and manual & user guide writing) with the peace of mind that you neither have to hire an in-house hand, nor that you will have the work done in a slip shod and quick fashion. Whether handling your clients or our own clients we provide exactly the same quality of service and continually try to exceed our own expectations on every job.

By way of a case example, Delamain IT frequently provides both web design slice and dice photoshop to web site services to ID Concept in Dieppe, New Brunswick, Canada. They provide us with well structured and maintained photoshop files of the core page designs, as well as a PDF copy of how the final site implementation should look, and we turn that photoshop file into compliant and accessible XHTML and CSS, adhering to the basics of search engine optimization at the same time. In addition, we frequently provide basic web hosting services to these clients, offering domain name registration, web site and personalised emails for the client. ID Concept has to produce sites in both French and English in order to operate within Canadian law that stipulates material needs to be multi-lingual, again, this is not an issue for us at Delamain IT.

A recent project for ID Concept to build the XHTML/CSS code for the Darro Seafood, Inc web site, a 5 page site, with contact form, but which had a "unique" design for each of the pages cost 375 USD. The cost of web hosting for the site came in at 125 USD per year, providing the client with some 500mb of web and email space, as well as 100 possible emails address, to mention but 2 account features.

Business Looking for a Web Programmer and Intranet Designer

Expecting an in-house IT-Department to have all the know-how to be able to fix both computers, to design and to code at the same time can be too much sometimes. This is why asking a third party to come in and to both design and to develop an internal system such as a web-based intranet makes sense. We have the individuals and expertise to cover all the necessary bases.

When Delamain IT was introduced to the Noerr Programs corporation, they were an entirely paper based company. What was even more amazing, was that they were a seasonal business, that employed several thousand employees over hundreds of sites. This meant that during the height of their season they would generate a staggering 20-30,000 pieces of documentation and paperwork. This made for a slow and bloated mix, the kind of scenario where a business is not able to respond correctly or quickly enough to sales siutiations or payroll issues. From this, we turned the business completely on it's head.

Delamain IT worked with the entire organization to develop a system that allowed them to smooth over the arduous task of going from 20 employees to 2000, and of keeping track of sales on a day-to-day basis. We analysed every aspect of the business and flow-charted all important business processes before turning them into practical online steps for simplified management by a team that spanned the North American continent.

Services were provided on a contractual basis, offering the client the benefit of a fix period consultancy retainer with fixed deadlines and easily attainable goals based on short-term incremental scope.

A Dedicated Server Solution for a High Traffic Web Site

When working in a high traffic environment, you need to know that you have the equipment, connection and resources available to ensure that your web site is operating all the time. When the site goes offline and access is lost, you are not only losing visitors you are also losing money and customers. When Luminous Landscape came to Delamain IT, they were in a situation where the existing host was less than adequate, not even providing the kind of system and resources they said they were, cutting corners at every turn.

Having discussed needs closely with the tech team at Delamain IT it was decided a move and setup on a managed dedicated server with plenty of CPU and RAM was in order. A new machine was quickly commissioned and within a matter of days the site was operating off a completely new machine, one which was exclusive to luminous-landscape.com with full access to CPU time, system resources and bandwidth.

The benefits to the client have been huge, allowing them to expand business exponentially, with a massive number of new products being made available for download on the site, and with web site customers happier using a faster and more responsive site and forums, as well as more products available for download at faster speeds. Luminous Landscape took up hosting services with Delamain IT in 2005, and they continue to host with us today in 2007!

Luminous Landscape uses a custom setup on their machine, but Delamain IT provides dedicated managed servers from $395 per month to new customers.

Digitize legacy docs

When working in a high traffic environment, you need to know that you have the equipment, connection and resources available to ensure that your web site is operating all the time. When the site goes offline and access is lost, you are not only losing visitors you are also losing money and customers. When Luminous Landscape came to Delamain IT, they were in a situation where the existing host was less than adequate, not even providing the kind of system and resources they said they were, cutting corners at every turn.

 

SEO specialist for an existing web site.

When working in a high traffic environment, you need to know that you have the equipment, connection and resources available to ensure that your web site is operating all the time. When the site goes offline and access is lost, you are not only losing visitors you are also losing money and customers. When Luminous Landscape came to Delamain IT, they were in a situation where the existing host was less than adequate, not even providing the kind of system and resources they said they were, cutting corners at every turn.

 

Develop online content

When working in a high traffic environment, you need to know that you have the equipment, connection and resources available to ensure that your web site is operating all the time. When the site goes offline and access is lost, you are not only losing visitors you are also losing money and customers. When Luminous Landscape came to Delamain IT, they were in a situation where the existing host was less than adequate, not even providing the kind of system and resources they said they were, cutting corners at every turn.

 

Email Newsletter

When working in a high traffic environment, you need to know that you have the equipment, connection and resources available to ensure that your web site is operating all the time. When the site goes offline and access is lost, you are not only losing visitors you are also losing money and customers. When Luminous Landscape came to Delamain IT, they were in a situation where the existing host was less than adequate, not even providing the kind of system and resources they said they were, cutting corners at every turn.